Need assistance with your diorama island, saved biomes, or game features? Explore our frequently asked questions or submit an inquiry ticket directly to our development team.
Frequently Asked Questions
Biomes unlock as you accomplish specific ecological milestones across scenario challenges and sandbox freeform play. When you achieve harmonious tile placements (such as pairing Forest with Meadow or River with Grove), visiting flora and fauna entries will unlock automatically in your Codex.
Core diorama placement, scenario puzzle challenges, and sandbox island creation run seamlessly on your device. When online, Tiny Terra connects with our secure services to retrieve the latest seasonal balance updates, event announcements, and support communications.
Your unlocked achievements, level scores, and custom diorama layouts are saved to persistent local sandbox storage whenever you place tiles or exit to the main hall. Ensure standard system backups are active to preserve progress across device transfers.
Tiny Terra practices strict privacy by design. Gameplay progression and custom diorama creations remain securely on your local device. To evaluate campaign attribution, diagnose install traffic, and analyze gameplay stability, the game integrates industry-standard measurement frameworks (specifically Adjust). You maintain full control through iOS App Tracking Transparency (ATT), and declining tracking never restricts your access to any game content or offline play. For complete details, consult our official Privacy Policy.
Submit a Support Ticket
Fill out the details below. Our technical specialists review player feedback promptly.
✓
Inquiry Submitted!
Thank you for reaching out. Your ticket has been logged with our customer care system. Please keep your reference ticket code: